Thank you for shopping with Rettaikili Rice! We are committed to delivering your orders in a timely and safe manner.
Shipping Coverage
We currently ship across Tamil Nadu, Kerala, Karnataka, and Andhra, including major cities, towns, and select rural areas.
Order Processing Time
Shipping Timeframe: Orders are processed and shipped within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Delivery Timeframe: Delivery usually takes 3–5 business days, depending on your location and courier availability.
Delivery timelines may vary during festive seasons or unforeseen delays.
Delivery Partners
We work with reliable courier partners S.T. Courier Services to ensure your rice reaches you safely.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp message to monitor your shipment in real time.
Delayed or Missed Deliveries
In case of a delay or failed delivery, please reach out to us at rettaikilidm@gmail.com or call us at +91 99949 47677. We’ll resolve the issue as soon as possible.
Return & Refund for Shipping Issues
If your product is damaged during transit or you receive the wrong item, please notify us within 48 hours of delivery with photo proof. We’ll arrange a free pickup and either issue a replacement or a full refund.